A ROAD BETTER TRAVELLED
The Client Journey Through a Technology-Forward Practice
Veterinary hospitals are at a crossroad: either adopt technology and become more efficient...
The webinar can be viewed without logging in, but you must be logged in to receive your CE credit.
Aim High
7 Easy Ways to Build Your Hospital’s Presence and Reputation
Marketing your hospital is one thing. Creating lasting presence in your clients’ mind is another. And right now...
Resources:
AIMHIGH_TakeAway
Aiming for Five Stars
Building Positive Reviews
Dealing with online reviews has long been a challenge for veterinary practice owners and managers...
The webinar can be viewed without logging in, but you must be logged in to receive your CE credit.
Fostering “The Client Experience”
Fostering children-in-need has profoundly affected the way that Dr. Debbie Stoewen views “the client experience.” Fostering sensitized her to the commonality of “the human experience”...
The webinar can be viewed without logging in, but you must be logged in to receive your CE credit.
From ‘No!’ to ‘Go!’
How to grow your skills as a decision-influencer in your hospital
*Available by invitation/pre-registration only*Have you ever tried to persuade a hospital decision-maker to consider your idea? What about trying to convince a team member to get onboard with a new process? Or a pet owner to accept a specific appointment date? The common element among these scenarios is persuasion...
The webinar can be viewed without logging in, but you must be logged in to receive your CE credit.
From Thorns to Roses
Turning Curbside Care Lessons into “New Normal” Practice Efficiencies
Curbside care has been brutal on client relationships and is a “thorn” that many in the industry can relate to. However...
The webinar can be viewed without logging in, but you must be logged in to receive your CE credit.
Resources:
Thorn+Roses_TakeAway
GREEN IS THE NEW BLACK:
Using the Concept of Sustainability to Prevent Burnout
“When a flower doesn’t bloom...
The webinar can be viewed without logging in, but you must be logged in to receive your CE credit.
What do we want? The Right Information. When do we want it? NOW!
Information solutions for the modern learner
In the same way that we want our Amazon orders delivered yesterday...
The webinar can be viewed without logging in, but you must be logged in to receive your CE credit.