A ROAD BETTER TRAVELLED

The Client Journey Through a Technology-Forward Practice
Veterinary hospitals are at a crossroad: either adopt technology and become more efficient...

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Aim High

7 Easy Ways to Build Your Hospital’s Presence and Reputation
Marketing your hospital is one thing. Creating lasting presence in your clients’ mind is another. And right now...

Aiming for Five Stars

Building Positive Reviews
Dealing with online reviews has long been a challenge for veterinary practice owners and managers...

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Fostering “The Client Experience”

Fostering children-in-need has profoundly affected the way that Dr. Debbie Stoewen views “the client experience.” Fostering sensitized her to the commonality of “the human experience”...

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From Thorns to Roses

Turning Curbside Care Lessons into “New Normal” Practice Efficiencies
Curbside care has been brutal on client relationships and is a “thorn” that many in the industry can relate to. However...

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GREEN IS THE NEW BLACK:

Using the Concept of Sustainability to Prevent Burnout
“When a flower doesn’t bloom...

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What do we want? The Right Information. When do we want it? NOW!

Information solutions for the modern learner
In the same way that we want our Amazon orders delivered yesterday...

The webinar can be viewed without logging in, but you must be logged in to receive your CE credit.